Overview
Practise the English you actually need at work — greeting guests, handling requests, and managing real situations clearly and politely.
Who is this for?
- Non-native English speakers in hospitality
- Staff working with international guests
- Job seekers for international roles
What you’ll learn
- Greet and assist guests in English
- Handle requests and complaints politely
- Use the right phrases for common situations
- Sound clear, warm and professional
Syllabus
- 1Greetings and welcome
- 2Check-in and check-out language
- 3Handling requests
- 4Dealing with problems politely
- 5Useful everyday phrases
Sample
A short preview video and a sample scenario will be available here soon.
Frequently asked questions
What English level do I need?
Basic English is enough to start; the course builds from there.
Is it focused on hospitality?
Yes — every lesson uses real guest situations.